OpenAI Launches ChatGPT Enterprise for Large Businesses

ChatGPT Enterprise is being marketed as an AI Swiss army knife for businesses, but is it enough to keep OpenAI profitable?

Artificial research company OpenAI has just launched ChatGPT Enterprise — a business-focused chatbot with enhanced privacy and data analytics features, as well as unlimited access to GPT-4.

The package, which has been in development for just under a year, also boasts faster load times and broader context limits than standard ChatGPT, making it more adept at keeping track of recent conversations.

This new product is being marketed as a powerful one-size-fits-all chatbot for larger businesses. But with a recent report from Analytics India Magazine predicting that OpenAI could go bankrupt by 2024, is the launch of ChatGPT Enterprise enough to bring the company out of the red?

OpenAI Releases Swiss Army Knife for Businesses: ChatGPT Enterprise

Silicon Valley AI lab OpenAI has just released ChatGPT Enterprise, in the company's biggest move since the launch of its flagship chatbot.

According to OpenAI's chief operating officer Brad Lightcap, the chatbot has been designed to help employees learn new concepts and skills — like coding and data analysis — and runs up to twice as fast as the paid version of ChatGPT.

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With the research company recently getting in hot water for its opaque data collection practices, Lightcap has also reassured businesses that user data will be encrypted and that no information will be used to train language models GPT-3 or GPT-4.

“We do not train on your business data or conversations, and our models don’t learn from your usage.” – OpenAI blog post

The product launch is focusing on large corporations, but the company says it will be releasing another version for smaller businesses soon. Since the chatbot is tailored towards bigger enterprises, prices for the service will be determined on a case-by-case basis, unlike with the ChatGPT's Plus plan that costs $20 per month.

ChatGPT Enterprise has been in development for several months and was developed with the help of over 20 companies. Beta users include major names like Block, The Estée Lauder Companies, PwC, and Canva.

This product draws many comparisons to Bing Chat Enterprise, an AI-powered business chatbot that was launched six weeks ago. This awkwardly places OpenAI in direct competition with Microsoft, its commercial partner, and biggest financial backer.

But what exactly does ChatGPT Enterprise do differently — and why should businesses opt for the new release over ChatGPT's free service or ChatGPT Plus?

How Does the Chatbot Differ From Other ChatGPT Tiers?

ChatGPT Enterprise offers a number of business-orientated perks compared to its free and Plus chatbot tiers, including:

  • Unlimited access to Advanced Data Analysis (FKA Code Interpreter)
  • New admin console with single-sign-on options and domain verification
  • Priority access to GPT-4 (including no usage caps and x2 loading speeds)
  • Credits to OpenAI's API platform
  • Longer context windows (32,200-tokens) for processing longer inputs
  • Enhanced customizability options
  • Enterprise-grade security and privacy protocols
  • Sharable chat templates to build common workflows

Read OpenAI's recent blog post to learn more about the company's new Enterprise solution.

Is ChatGPT Enterprise Enough to Rescue OpenAI?

ChatGPT became the fastest-growing app globally back in 2022. But as the initial buzz surrounding AI simmers down and users flock to copycat alternatives, the future of the AI powerhouse no longer looks secure.

According to a recent report from Analytics India Magazine, it's costing the company an eye-watering $700,000 per day to keep its flagship product, ChatGPT, running. Combine this with the chatbot's dropping user numbers — which fell by 21% from May to Juneand you've got a recipe for bankruptcy on your hands.

However, the company's not ready to throw in the towel just yet. OpenAI is still benefiting from a very lucrative partnership with Microsoft and still serves around 200 million active users.

Moreover, with almost half of businesses reporting to use ChatGPT in some capacity, and this percentage expecting to rise going forward, it's likely that OpenAI's new Enterprise chatbot could be a major golden goose for the AI lab.

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Written by:

Isobel O'Sullivan (BSc) is a senior writer at Tech.co with over four years of experience covering business and technology news. Since studying Digital Anthropology at University College London (UCL), she’s been a regular contributor to Market Finance’s blog and has also worked as a freelance tech researcher. Isobel’s always up to date with the topics in employment and data security and has a specialist focus on POS and VoIP systems.

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